FAQ

Can I return my order? 

At this time, we do not allow returns on orders. If you have questions/concerns about your order don't hesitate to reach out to us!

Why is my candle tunneling? 

It is important to make sure you are burning your candles to the edge of the container - especially on the first few burns. This typically takes about 3-4 hours. The further your candle burns down, the more wax will come off the sides. 

My candle has holes/texture after burning?

Not to worry - that is what natural soy wax can look like after it solidifies!